As technology continues to advance, customers Require higher levels of support than what they’re currently used to. This Insert new ways for customer service to operate, as well as more updated forms of payment. Securus Technologies is a corporation based out of Texas that offers high levels of support To its customers, who just so happens to be prisoners who are locked behind bars within the penal system. These individuals are not usually represented by different companies, as they are not seen as being favorable patrons to many corporations. That being said Securus Technologies sees them as loyal customers who they wish to support with the highest forms of technology and customer service available. This means that Securus Technologies has provided these people and their families with communication Innovations such as an easy to use voice chat interface. This means that families of prisoners no longer have to travel long distances to communicate with them for visitation. All that is needed for them to see each other face-to-face is a digital device such as a tablet or smartphone.
In order to bring more support for their clients, Securus has decided to purchase another company who is well known for providing multiple layers of payment support to its customers. GovPayNet is a company who supports payment Methods such as different credit card types, check by phone and PayPal. With these new forms of payment, it will be much easier for Securus clients to pay their bills on time, something that is always important to do.
For more information on this company merger please click on the following link: http://www.prnewswire.com/news-releases/securus-technologies-inc-to-acquire-jpay-inc-300065531.html
Securus Technologies is a wonderfully designed program that has been created to allow both inmates and visitors, who in this case could be significant others, relatives, or friends of the inmate, to communicate with one another via means of video conferencing. It has given people a way to connect with one another without having to leave their present location, which is the inmate in this case, and the “visitors”, who do not necessarily have to visit the jail, but instead can have a conversation like they would in a “visitation” session at a physical location in a jail, in an online format through video conferencing.
If you’re wanting to contact a friend, relative, or significant other through the means of video conferencing on the Securus Technologies platform, then please don’t hesitate to give one of the customer service help desk representatives a phone call. It is going to be beneficial for you to ensure that you are able to explain to them why you want to connect via video conferencing and they will be able to provide you with a connection very quickly. It will benefit you by having a computer that is compatible with the program’s requirements. Not only that, you can choose to have a video session during a time that’s convenient for you. Be sure that the program is able to be used on by visiting Securus Technologies website and clicking on the pulldown menu, which provides a list of correctional facilities that are utilizing this program. By contacting one of them, you can have assurance of knowing that you will be on your way to speaking with the inmate in a quick amount of time. The program has also been of great use when striving to solve crimes. Begin your video session today to get the most out of this wonderful program.